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2023 Masterclass in Aesthetic Practice Management by BAAPS Support

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Masterclass in Aesthetic Practice Management by BAAPS Support
29th September 2023 at the I.E.T London - Savoy Place

This course is designed for practice managers, medical secretaries, clinic reception staff, clinic managers working in aesthetic plastic surgery practices. 

Behind every successful plastic surgeon is an amazing team!

Plastic surgery is a fascinating and ever growing area with unique needs and demands.  BAAPS Support brings you a masterclass to help your practice staff adapt, grow and evolve with the expanding industry. 


09.00 Welcome & introductory remarks
Rajan Uppal

09.10 Recognising medicolegal red flags
Nora Nugent

09.25 Q &A

09:30 Avoiding HR headaches
Marc Pacifico

09.45 Q & A

09:50 Enquiry Handling
JJ Staiano

10.05 Q & A

10.10 Business Touch Points
Paul Harris

10.25 Q & A

10.30 Coffee Break & Networking

11:00 Ethical cross-selling of services within an aesthetic practice
Reza Nassab

11.15 Q & A

11.20 Responding to a patient with a clinical concern
Mike Tyler

11.35 Q & A

11.40 Marketing of an aesthetic plastic surgery practice
Reza Nassab

11.55 Q & A

12:00 Practice Team Training & Coaching for Improving Patient Conversion 
Michelle Staughton 

12:20 Q & A

12:30 End of Programme & Lunch in the Riverside Room 

*If you work for a consultant plastic surgeon who is a member of BAAPS Support, please email to recieve a 25% discount code to this event. 


Organised by: BAAPS Support

Full Address: Institute of Engineering & Technology London - 2 Savoy Pl, London WC2R 0BL
Meeting Room: Haslett Room 



Delegate Terms and Conditions

BAAPS Support are very excited to bring you another Practice Managment Masterclass for Practice Staff ONLY!  

Read the Terms & Conditions here

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