Masterclass in Aesthetic Practice Management
27th April 2022, The Royal College of Physicians
This event was designed for practice managers, medical secretaries, clinic reception staff, clinic managers working in aesthetic plastic surgery practices.
Behind every successful plastic surgeon is an amazing team!
Plastic surgery is a fascinating and ever growing area with unique needs and demands. BAAPS Support recently ran a sold out a masterclass to help practice staff adapt, grow and evolve with the expanding industry.
The Masterclass in Aesthetic Practice Management was tailored to all aesthetic plastic surgery office, reception and clinic management staff specialising in aesthetic surgery and aesthetic medical treatments and helped guide and unlock potential. The wide-ranging faculty delved into and shared their insights in all aspects of aesthetic practice management on a wide range of topics.
· handling and conversion
· the patient journey
· financial oversight and business touch points
· marketing and social media in aesthetics
· complaint handling
· aesthetic ‘red flags’
· and many more.
There was also the opportunity to network with the faculty and to build relationships with other aesthetic plastic surgery practice teams.