
BAAPS Support Management Day
Friday 2nd October Hyde Park Rooms, Pullman Hotel, London
Audience: Clinic Managers, Practice Managers, Admin Leads, Patient Coordinators, Operations Managers, Directors
Tickets:
£85 Non Member
£79.50 BAAPS Member
BOOK YOUR TICKET HERE
Programme Highlights:
- Expert Speakers: Experienced professionals already running successful practices who have been through the process themselves, as well as industry contacts helping support your business.
- Networking: Connect with others on the same path and build relationships that can help your practice thrive.
- Practical Workshops: Leave with actionable steps and templates that will help you get started immediately.
08:45 – 09:15 Registration
09:15 – 09:20 Welcome & Opening Remarks
09:20 – 09:40 The Core Operating Model of a Successful Surgical Clinic
Taimur Shoaib
09:40 – 10:00 Regulatory Bodies You Must Understand (UK Private Surgical Sector)
Gary Monaghan
10:00 – 10:20 Clinical Governance for Non-Clinicians
Ryan Scanlon
10:20 – 10:50 Morning Coffee Break
10:50 – 11:10 Data Protection & Confidentiality in Surgical Clinics
11:10 – 11:30 Workforce Planning & Staffing Numbers (How to Avoid Burnout and Chaos)
11:30 – 11:50 Employment Law Issues That Commonly Hit Clinics
Asim Khan
11:50 – 12:10 Patient Complaints, Complications & Reputation Damage Control
Jenny Pabila
12:10 – 12:30 Pricing, Packages & Refund Policies (Avoiding Legal and PR Trouble)
Vanessa Bird
12:10 – 13:10 Lunch Break
13:10 – 13:30 Marketing Fundamentals for Surgical Clinics (What Actually Works)
Nick Cooling-McClagish from LTF
13:30 – 13:50 Advertising Rules for UK Clinics (ASA, CAP Code, CMA, and Platform Policies)
13:50 – 14:10 Competition Law & Unfair Practice Risks (What Clinics Accidentally Do Wrong)
14:10 – 14:30 Service Expansion Strategy – Which Services Should Clinics Add?
Vanessa Bird
14:30 – 14:50 Clinic Finance for Managers – Understanding the Numbers That Matter
Taimur Shoaib
14:50 – 15:20 Afternoon Coffee Break
15:20 – 15:40 Digital Systems & Automation in Clinic Admin
Nick Cooling-McClagish from LTF
15:40 – 16:00 Crisis Management & Business Continuity Planning
16:00 – 16:15 Closing Summary / Key Takeaways
Tickets:
£85 Non Member
£79.50 BAAPS Support Member
BOOK YOUR TICKET HERE
Contact Megan to find out how your business can benefit from supporting future BAAPS Support events.
Megan: 07713 198413
Email: office@baapssupport.co.uk