BAAPS Support Management Day
Friday 2nd October Hyde Park Rooms, Pullman Hotel, London
Audience: Clinic Managers, Practice Managers, Admin Leads, Patient Coordinators, Operations Managers, Directors
Tickets:
£85 Non Member
£79.50 BAAPS Support Member
BOOK YOUR TICKET HERE
08:45 – 09:15 Registration
09:15 – 09:20 Welcome & Opening Remarks
09:20 – 09:40 The Core Operating Model of a Successful Surgical Clinic
09:40 – 10:00 Regulatory Bodies You Must Understand (UK Private Surgical Sector)
10:00 – 10:20 Clinical Governance for Non-Clinicians
10:20 – 10:50 Morning Coffee Break
10:50 – 11:10 Data Protection & Confidentiality in Surgical Clinics
11:10 – 11:30 Workforce Planning & Staffing Numbers (How to Avoid Burnout and Chaos)
11:30 – 11:50 Employment Law Issues That Commonly Hit Clinics
11:50 – 12:10 Patient Complaints, Complications & Reputation Damage Control
12:10 – 12:30 Pricing, Packages & Refund Policies (Avoiding Legal and PR Trouble)
12:10 – 13:10 Lunch Break
13:10 – 13:30 Marketing Fundamentals for Surgical Clinics (What Actually Works)
13:30 – 13:50 Advertising Rules for UK Clinics (ASA, CAP Code, CMA, and Platform Policies)
13:50 – 14:10 Competition Law & Unfair Practice Risks (What Clinics Accidentally Do Wrong)
14:10 – 14:30 Service Expansion Strategy – Which Services Should Clinics Add?
14:30 – 14:50 Clinic Finance for Managers – Understanding the Numbers That Matter
14:50 – 15:20 Afternoon Coffee Break
15:20 – 15:40 Digital Systems & Automation in Clinic Admin
15:40 – 16:00 Crisis Management & Business Continuity Planning
16:00 – 16:15 Closing Summary / Key Takeaways
Tickets:
£85 Non Member
£79.50 BAAPS Support Member
BOOK YOUR TICKET HERE